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Privacy Policy

Book cleaning

The website www.sneakeray.at (including associated subdomains; hereinafter referred to as "SNEAKERAY") is operated by SNEAKERAY e.U. with its registered office at 1010 Vienna (hereinafter referred to as "we" or "us").

The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Company

GRPAY E.U.

Address

Wipplingerstraße 16, 1010 Wien

Contact

Email: office@sneakeray.com
Phone: +43 660 1212 182

Managing Director

Ali Yardic

VAT ID

ATU80351637

Company Register Number

FN 644823w

Your Rights as a Data Subject

You may exercise the following rights at any time using the contact details of our data protection officer:

  • Information about your data stored by us and its processing (Art. 15 GDPR),
  • Correction of inaccurate personal data (Art. 16 GDPR),
  • Deletion of your data stored by us (Art. 17 GDPR),
  • Restriction of data processing if we are not yet permitted to delete your data due to legal obligations (Art. 18 GDPR),
  • Objection to the processing of your data by us (Art. 21 GDPR), and
  • Data portability, if you have consented to data processing or have concluded a contract with us (Art. 20 GDPR).

If you have given us consent, you may revoke it at any time with effect for the future.

You may lodge a complaint with a supervisory authority at any time, e.g. the supervisory authority responsible for your place of residence or the authority responsible for us as the controller.

A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html.

Collection of General Information When Visiting Our Website

Type and Purpose of Processing:

When you access our website, i.e. when you do not register or otherwise transmit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and similar data.

It is processed in particular for the following purposes:

  • ensuring a trouble-free connection to the website,
  • ensuring smooth use of our website,
  • evaluating system security and stability, and
  • optimising our website.

We do not use your data to draw conclusions about your person. We may statistically evaluate information of this kind in anonymised form to optimise our website and the technology behind it.

Legal Basis and Legitimate Interest:

Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipients:

Recipients of the data may include technical service providers who act as processors for the operation and maintenance of our website.

Storage Period:

Data is deleted as soon as it is no longer required for the purpose for which it was collected. For data used to provide the website, this is generally the case when the respective session ends.

In the case of storage in log files, this occurs after 14 days at the latest. Further storage is possible. In this case, users' IP addresses are anonymised so that the calling client can no longer be identified.

Provision Required or Mandatory:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. Furthermore, individual services may be unavailable or restricted. For this reason, an objection is excluded.

Registration on Our Website

Type and Purpose of Processing:

To register on our website, we require certain personal data that is transmitted to us via an input form.

At the time of registration, the following data is also collected:

Email: office@sneakeray.com

Your registration is required to provide certain content and services on our website.

Legal Basis:

The processing of data entered during registration is based on the user's consent (Art. 6(1)(a) GDPR).

Recipients:

Recipients of the data may include technical service providers who act as processors for the operation and maintenance of our website.

Storage Period:

Data is only processed in this context as long as the corresponding consent exists.

Provision Required or Mandatory:

The provision of your personal data is voluntary and based solely on your consent. Without providing your personal data, we cannot grant you access to the content we offer.

Provision of Paid Services

Type and Purpose of Processing:

To provide paid services, we request additional data, such as payment details, in order to fulfil your order.

Legal Basis:

The processing of data required to conclude the contract is based on Art. 6(1)(b) GDPR.

Recipients:

Recipients of the data may include processors.

Storage Period:

We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for proper accounting and tax requirements.

Provision Required or Mandatory:

The provision of your personal data is voluntary. Without providing your personal data, we cannot grant you access to the content and services we offer.

Newsletter

Type and Purpose of Processing:

To deliver our newsletter, we collect personal data that is transmitted to us via an input form.

For effective registration, we require a valid email address. To verify that a registration was actually made by the owner of an email address, we use the double opt-in procedure. We log the newsletter registration, the sending of a confirmation email and receipt of the requested response. No further data is collected.

Legal Basis:

Based on your expressly given consent (Art. 6(1)(a) GDPR), we regularly send you our newsletter or comparable information by email to the email address you provided.

You may revoke your consent to the storage of your personal data and its use for newsletter delivery at any time with effect for the future. Each newsletter contains a corresponding link for this purpose. You may also unsubscribe directly on this website or notify us of your revocation using the contact option provided at the end of this privacy notice.

Recipients:

Recipients of the data may include processors.

Storage Period:

Data is only processed in this context as long as the corresponding consent exists. It is then deleted.

Provision Required or Mandatory:

The provision of your personal data is voluntary and based solely on your consent. Without existing consent, we unfortunately cannot send you our newsletter.

Revocation of Consent:

You may revoke your consent to the storage of your personal data and its use for newsletter delivery at any time with effect for the future. Unsubscription can be requested via the link contained in each email or from the data protection officer or person responsible for data protection listed below.

Contact Form

Type and Purpose of Processing:

The data you enter is stored for the purpose of individual communication with you. A valid email address and your name are required for this. This serves to assign and answer your enquiry. Providing further data is optional.

Legal Basis:

The processing of data entered in the contact form is based on a legitimate interest (Art. 6(1)(f) GDPR).

By providing the contact form, we wish to enable you to contact us easily. Your details are stored for the purpose of processing the enquiry and for possible follow-up questions.

If you contact us to request a quote, the processing of data entered in the contact form is carried out to implement pre-contractual measures (Art. 6(1)(b) GDPR).

Recipients:

Recipients of the data may include processors.

Storage Period:

Data is deleted no later than 6 months after the enquiry has been processed.

If a contractual relationship arises, we are subject to statutory retention periods under commercial law and delete your data after these periods expire.

Provision Required or Mandatory:

The provision of your personal data is voluntary. However, we can only process your enquiry if you provide us with your name, email address and the reason for your enquiry.

Use of Google Analytics

If you have given your consent, Google Analytics is used on this website, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). Google Analytics uses so-called cookies, text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Due to IP anonymisation activated on these websites, your IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser within Google Analytics is not merged with other Google data.

Further information on terms of use and privacy can be found at https://www.google.com/analytics/terms/de.html and at https://policies.google.com/?hl=de.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services related to website and internet use to the website operator.

Data sent by us and linked to cookies, user IDs (e.g. User-ID) or advertising IDs is automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

Revocation of Consent:

You can prevent tracking by Google Analytics on our website by clicking this link. An opt-out cookie is installed on your device. This prevents Google Analytics from collecting data for this website and this browser in the future as long as the cookie remains installed in your browser.

You can also prevent the storage of cookies through appropriate settings in your browser software; however, we point out that you may not be able to use all functions of this website to their full extent in this case.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser Add-on to Disable Google Analytics.

Use of Script Libraries (Google Web Fonts)

To display our content correctly and attractively across browsers, we use "Google Web Fonts" from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google") on this website to display fonts.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

Use of Google Maps

We use Google Maps on this website. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). This allows us to display interactive maps directly on the website and enables you to use the map function conveniently.
Further information on data processing by Google can be found in Google's privacy notice: https://policies.google.com/privacy. You can also change your personal privacy settings in the privacy centre there.

Detailed instructions on managing your own data in connection with Google products can be found here: https://www.dataliberation.org

By visiting the website, Google receives information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data is directly assigned to your account.

If you do not wish this assignment in your Google profile, you must log out of Google before activating the button. Google stores your data as usage profiles and uses it for advertising, market research and/or demand-oriented design of its websites. Such evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, which you must exercise with Google.

Revocation of Consent:

The provider currently does not offer a simple opt-out or blocking of data transmission. If you wish to prevent tracking of your activities on our website, please revoke your consent in the cookie consent tool for the relevant cookie category or for all technically non-essential cookies and data transmissions. In this case, you may not be able to use our website or only to a limited extent.

Social Plugins

Social plugins from the providers listed below are used on our website. You can recognise the plugins by the corresponding logo.

These plugins may transmit information, which may include personal data, to the service provider and may be used by them. We prevent unconscious and unwanted collection and transmission of data to the service provider through a two-click solution. To activate a desired social plugin, it must first be activated by clicking the corresponding button. Only through this activation of the plugin is the collection of information and its transmission to the service provider triggered. We do not collect personal data ourselves through social plugins or their use.

We have no influence on what data an activated plugin collects and how it is used by the provider. It must currently be assumed that a direct connection to the provider's services is established and that at least the IP address and device-related information are collected and used. It is also possible that service providers attempt to store cookies on the computer used. Please refer to the privacy notices of the respective service provider for details on what data is collected and how it is used. Note: If you are logged in to Facebook at the same time, Facebook may identify you as a visitor to a specific page.

We have integrated social media buttons from the following companies on our website:

SSL Encryption

To protect the security of your data during transmission, we use encryption methods (e.g. SSL) in accordance with the current state of the art via HTTPS.

Information on Your Right to Object Under Art. 21 GDPR

Case-by-Case Right to Object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6(1)(f) GDPR (data processing based on a balancing of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing which override your interests, rights and freedoms, or processing serves the establishment, exercise or defence of legal claims.

Changes to Our Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will apply to your next visit.

Questions to the Data Protection Officer

If you have questions about data protection, please send us an email or contact the person responsible for data protection in our organisation directly:

Sneakeray

We are your professional shoe and bag cleaning service. We clean every item with care, using material-appropriate and gentle methods.

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© 2026 — Copyright All Rights reserved.

Opening Hours

Mon - Fri | 08:00 - 18:00

Sat - Sun | Closed

Contact

+43 660 1212 182

office@sneakeray.at

Address

Wipplingerstraße 16, 1010 Vienna

Sneakeray Sneakeray
© 2026 — Copyright All Rights reserved.
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